Opening An Account:

You can complete an online credit application by clicking here.

To print and submit via fax , please click here.

To open a new account, we require three trade references (preferably tool suppliers) and your bank reference. Our payment terms are net 30 days. We also accept the following:

Shipping:
All items are shipped F.O.B. Shipping Point - either our warehouse, the manufacturer, or the supplier.

Returns:
Before returning items, please call us so we can issue a Return Authorization Number. All merchandise must be shipped prepaid with a copy of the invoice of packing slip, and is subject to 15% restocking fee unless we mis-shipped the item. Merchandise returned because of possible defect is subject to inspection by the manufacturer. The following items cannot be returned: Modified, custom-made, items ordered in error and not received back within 30 days, and used items which are not defective.

Free Local Delivery:
Local customers can benefit from our free delivery service, up to two times daily.

Price:
Prices in our catalog were in effect at the time of printing and are subject to change without notice. We reserve the right to correct inadvertent pricing errors in both quoting and billing.

Damaged or Lost Merchandise:
UPS:  Notify your local UPS office immediately. Advise us so we can reship the item and file a claim. Keep damaged goods and containers from UPS inspection.
Motor Freight: Have the damage or shortage noted by the carrier before accepting the merchandise. Notify the carrier and us at the same time. Keep damaged goods and containers for inspection by the freight company.

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